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We offer multi-channel support through webinars, in-app guides, personalized help centers, live chat, phone support, and in-person training.


Total Expert offers live training webinars weekly, during which you’ll learn how to use key functions within the platform.

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In-App Guides

Follow our in-app guides to learn how to build marketing assets, including single property sites and print material.

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Help Center

Our customers have the option to customize a help center for their organization to stay up to date with features, policies and procedures.

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Live Chat

Reach a Total Expert representative by live chat for support from 8 a.m. to 5 p.m. (CST), Monday through Friday.

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Phone Support

Access the Total Expert support line from 8 a.m. to 5 p.m. (CST) to talk with a live representative.

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In-Person Training

Total Expert offers in-person training personalized for your organization to ensure everyone has an opportunity to learn the Total Expert platform.

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